This Privacy Policy explains what personal information 7spin collects from Filipino members, how it is used, and how it is kept secure. By registering an account or using the platform, you agree to the practices described here. Please read this page carefully so you understand your rights and our responsibilities.
Last updated: June 2025 | Applies to all registered members in the Philippines.
When you register an account on 7spin, we collect the personal details you submit during the sign-up process, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. This information is required to verify your identity, confirm that you meet the minimum age requirement of 18 years, and comply with applicable Philippine gaming regulations. We may also ask for a government-issued identification document during the account verification process to confirm the accuracy of the details you have provided. Payment-related information — such as your GCash number, bank account details, or other local payment method identifiers — is collected when you make a deposit or request a withdrawal. All of this information is stored securely and used only for the purposes described in this Privacy Policy. You are responsible for ensuring that the personal information you provide is accurate and up to date at all times.
When you access the 7spin platform through your mobile browser or any other device, we automatically collect certain technical information about your session. This includes your IP address, device type, operating system, browser version, screen resolution, and the pages or features you interact with during your visit. We also record session timestamps, betting activity, game history, and navigation patterns to help us understand how members use the platform and where improvements can be made. This technical data is used for platform security, fraud detection, performance optimisation, and to ensure a consistent experience across different devices and connection types. We do not use this data to build advertising profiles or share it with third-party marketing networks. Aggregated and anonymised usage statistics may be used internally to guide product development decisions.
If you contact our support team by email or through any other channel, we retain a record of that communication, including the content of your message and any attachments you send. These records are kept to help us resolve your query accurately, maintain a history of your interactions with our team, and improve the quality of our customer support over time. We may also send you transactional messages related to your account — such as deposit confirmations, withdrawal updates, and security alerts — using the contact details you provided at registration. Promotional communications will only be sent if you have not opted out of receiving them, and you may update your communication preferences at any time by contacting our support team. We do not sell or rent your contact information to any third party for marketing purposes.
7spin processes your personal data only for lawful purposes that are directly connected to the operation of the platform and the delivery of services to Filipino members. The primary purposes include account creation and management, identity verification, payment processing, fraud prevention, responsible gaming compliance, and customer support. We may also process your data to meet our obligations under applicable Philippine laws and regulations, including those relating to anti-money laundering and the prevention of underage gambling. Where we rely on your consent as the legal basis for processing — such as for optional marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing that occurred before the withdrawal. We do not use automated decision-making or profiling in ways that produce legal or similarly significant effects on your account without human review.
We apply industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 7spin platform is encrypted using secure protocols, and sensitive information such as payment credentials is handled in accordance with applicable security standards. Access to personal data within our organisation is restricted to staff members who require it to perform their job functions, and all such staff are bound by confidentiality obligations. We conduct regular reviews of our security practices and update them as necessary to address emerging threats. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password and to notify us immediately if you suspect any unauthorised access to your account.
7spin does not sell, rent, or trade your personal information to third parties for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and IT infrastructure providers — but only to the extent necessary for them to perform their services, and subject to strict confidentiality agreements. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts when required to do so by law or in response to a valid legal request. In the event that 7spin undergoes a business restructuring or change of ownership, your personal data may be transferred as part of that process, and you will be notified of any material changes to how your data is handled. We will never share your personal information with third-party advertisers or data brokers.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents may be retained for a minimum period required by applicable anti-money laundering regulations, even after your account has been closed. Once the applicable retention period has expired and there is no longer a legal basis for retaining your data, we will securely delete or anonymise it. If you request the deletion of your account, we will process that request promptly, subject to any retention obligations that prevent immediate deletion. You may contact our support team at [email protected] to enquire about the specific retention periods that apply to your personal data.
As a registered member of 7spin, you have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, and to request the deletion of your data where there is no longer a lawful basis for us to retain it. To exercise any of these rights, please contact our support team at [email protected] with your request, and we will respond within a reasonable timeframe. We may need to verify your identity before processing your request to ensure that we do not disclose or modify data belonging to another person. If you believe that your data has been processed in a manner that is inconsistent with this Privacy Policy or applicable Philippine law, you have the right to raise a complaint with the relevant regulatory authority. We are committed to resolving any privacy concerns you raise directly with us before escalation becomes necessary.
The 7spin platform uses essential cookies and similar technologies to maintain your session, remember your preferences, and ensure the platform functions correctly on your device. We do not use third-party advertising cookies or cross-site tracking technologies. Essential cookies are necessary for the platform to operate and cannot be disabled without affecting your ability to use core features such as logging in and placing bets. If you wish to manage cookie settings, you may do so through your browser's privacy controls, though disabling essential cookies may limit your access to certain platform features. We do not use cookies to build advertising profiles or share your browsing behaviour with external marketing platforms. For more information about how cookies work and how to manage them, refer to your browser's help documentation.
7spin reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered members through the platform or by email. Your continued use of the platform after any changes have been published constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically to stay informed of how your personal data is being handled. If you have any questions about this Privacy Policy or how your data is processed, please visit our FAQ page or contact us directly at [email protected].
Our FAQ page covers the most common questions about accounts, data, and platform security. If you are ready to get started, registration is free and takes under two minutes.